Member Engagement

The member is our number one priority. Our support for your business doesn’t stop with you. We’re here for your members, too! We engage them with your program at every touchpoint by providing: a personalized membership booklet and card, a mobile app and web portal to access their benefits, and an in-house member call center full of passionately helpful representatives who explain the benefits and ensure employees have an exceptional experience.
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Member Engagement

Mobile Member App/Web Portal
Seamlessly deliver your benefits.
By providing easy access, regularly scheduled push notifications, and live chat support, the app and portal engage employees with their benefits, increasing utilization and keeping your program top-of-mind.

Membership Kits
Old school, but still effective.
Member engagement starts with education and communication. We engage your members with their benefits through custom membership booklets and cards shipped directly to their doors.

Member Support Call Center
Our service advocates are trained to help.
Our in-house member call center is full of passionately helpful representatives who explain the benefits, verify discounts, and direct members to the services they need. English and Spanish speaking representatives are available to help Monday through Friday, 7am to 7pm CST, and Saturday 8am to 5pm CST.